Effective Date: [May 15 2025]
Website: https://memuai.com
This Privacy Policy explains how MemUAI (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our services and website.
1. Information We Collect
We may collect the following types of information when you use MemUAI:
- Account Information: Name, email address, and login credentials
- Payment Information: Billing address and transaction details (processed securely by third-party payment providers)
- Usage Data: Pages visited, features used, time spent on platform, and learning behavior
- Device Information: Browser type, operating system, and IP address
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Personalize your learning experience
- Process payments and manage subscriptions
- Communicate with you about updates and support
- Analyze usage patterns and optimize system performance
3. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain session data
- Store user preferences
- Analyze traffic and usage statistics
You can disable cookies in your browser settings, but doing so may affect certain features of the platform.
4. Data Sharing
We do not sell or rent your personal data. We may share information with:
- Payment processors (e.g. Paddle) for handling transactions
- Service providers for hosting, analytics, and customer support
- Legal authorities when required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data as long as necessary to provide the service and fulfill our legal obligations. You may request deletion of your account and associated data at any time.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or correct your personal data
- Request data deletion
- Object to certain data processing
- Withdraw consent
To exercise these rights, contact us at [email protected].
8. International Data Transfers
Our servers may be located in countries outside of your own. By using our services, you consent to the transfer of your data to those countries.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page. We encourage you to review it regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[email protected]
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